PHP E11 - Navigating Leadership in a Multigenerational Workforce

In this episode of The Pulse of High Performance, Seth Davies is joined by leadership development experts Tonda Tan and Patricia Votino for an insightful conversation on leading in today’s multigenerational and multicultural workplace. 

Together, they tackle the challenges and opportunities of managing diverse teams, navigating change, and fostering effective communication in fast-paced environments. 

Tonda and Patricia share actionable strategies to empower leaders and create cohesive, high-performing teams. 

• Understanding Multigenerational Teams:

Tonda and Patricia discuss the need to address stereotypes and biases that exist between Baby Boomers, Gen X, Millennials, and Gen Z. 

Leaders are encouraged to foster respect and build trust, emphasizing open-mindedness and collaboration. 

• The People Side of Change Management:

Leaders must manage not only the processes of change but also the emotional impact on their teams. 

Transition management requires empathy and a focus on individual experiences of change, and the importance of equipping leaders with tools like emotional intelligence, feedback skills, and transition models.

• Effective Communication Across Styles:

Communication styles vary widely among team members, requiring leaders to adapt their methods for clarity and engagement. 

Understanding different communication preferences: some prefer in-person meetings, others digital or written modes, the significance of active listening and addressing what’s not being said.

• Resolving Conflict in Diverse Workplaces:

Patricia and Tonda highlight the complexities of managing conflict in teams with diverse cultural and generational backgrounds. 

Leaders should create safe spaces for dialogue and address biases that lead to miscommunication or tension.

Approach conflict as an opportunity for growth and a stronger team dynamic.

• Empowering Leadership Through Coaching:

Confidence and a growth mindset are key outcomes of effective leadership coaching. 

Patricia and Tonda share techniques for helping leaders embrace change and see it as an opportunity for improvement.

The episode closes with the guests sharing their personal "why" for their passion in leadership development and their vision for helping others unlock their potential.

Don't miss this conversation full of actionable insights for optimizing leadership in a modern workplace.

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This show is sponsored by Visuant, your partner in driving operational excellence through data-driven insights.

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